What we do

ai

Artificial intelligence for public systems

X25 applies artificial intelligence as a governance and systems-strengthening tool rather than a standalone product. We design and deploy AI-enabled solutions that support decision-making, optimise service delivery, integrate data systems, provide early warning signals, and strengthen performance monitoring within public and development contexts.

Our work prioritises:

  • Responsible and explainable AI
  • Public sector data architecture and interoperability
  • I applications for policy design, implementation tracking, and results measurement

Institutional capacity building and systems strengthening

X25 focuses on strengthening institutional capability rather than delivering one-off training activities. We design learning ecosystems that combine technical assistance, applied learning, peer exchange, and embedded advisory support to improve how institutions plan, execute, monitor, and adapt.

Our capacity building work covers:

  • Public sector reform and service delivery
  • Policy implementation capability
  • Leadership, organisational learning, and change management
  • Digital and data literacy for institutions

Project and programme management in complex environments

X25 provides end-to-end project and programme management for multi-stakeholder, multi-country, and reform-intensive initiatives. We work as an extension of client institutions, ensuring delivery discipline, risk awareness, and results orientation across the full project lifecycle.

Our approach integrates:

  • Adaptive management informed by political economy realities
  • Results-based management
  • Risk management, safeguards, and compliance coordination
  • Multi-partner coordination and structured reporting

Policy design, diagnostics, and implementation support

X25 supports institutions to move from policy intent to effective execution. We conduct diagnostics, feasibility assessments, and implementation readiness analyses that translate strategy into actionable delivery pathways.

This includes:

  • Sector diagnostics and institutional assessments
  • Implementation roadmaps and sequencing frameworks
  • Political economy and stakeholder analysis
  • Policy piloting and scale-up design

Monitoring, evaluation, learning, and adaptive delivery

X25 designs monitoring and evaluation systems that support learning, accountability, and continuous improvement. We integrate data analytics with qualitative insight to enable adaptive programme management and evidence-informed decision-making.

Capabilities include:

  • Theory of Change development and results frameworks
  • Real-time and periodic monitoring systems
  • Learning agendas and evidence synthesis
  • Knowledge products for senior decision-makers

Knowledge management and research translation

X25 transforms complex research, operational data, and programme insights into accessible and actionable knowledge. We support institutions to retain institutional memory, strengthen learning, and translate evidence into practice.

We specialise in:

  • Knowledge synthesis and policy briefs
  • Research-to-policy translation
  • Learning toolkits, playbooks, and guidance notes
  • Communities of practice and knowledge platforms

Governance, accountability, and public sector innovation

X25 supports governance reforms that strengthen institutional performance, transparency, and trust, particularly in reform-intensive or fragile contexts. Our work blends technical reform support with practical innovation approaches.

Focus areas include:

  • Governance and institutional reform support
  • Accountability mechanisms and citizen engagement
  • Digital governance and public sector innovation initiatives
  • Stakeholder alignment and reform communication